Privacy Policy
At Hornet Removal Pros, protecting your property extends to protecting your personal information. This Privacy Policy details how we collect, handle, and secure the data required to provide emergency hornet removal, yellowjacket eradication, and stinging insect control services.
Information We Collect for Pest Control
To dispatch an exterminator to a critical infestation, we require precise details. When you call 877-823-8715 or use our contact form, we collect your name, property address, phone number, and specific details about the pest issue (e.g., location of the nest, insect behavior, property type). We may also request photos of the nest or affected area to help technicians prepare the correct protective gear and chemical treatments.
How Your Data is Utilized
Your data is strictly used for operational field service execution, including:
- Routing the nearest specialized stinging insect technician to your exact location.
- Providing accurate estimates and timeline expectations for the removal of the hive or nest.
- Sending appointment confirmations, arrival notifications, and post-treatment safety instructions.
- Processing service payments securely and maintaining a history of treatments for preventative follow-ups.
Data Sharing and Field Dispatch
Your safety is our priority, and that means we do not sell or rent your personal information to third-party marketers. Your details are only shared internally with our dispatch center and the specific technician assigned to perform your hornet removal. We may also disclose information when required by law or to protect the safety of our technicians (e.g., hazard warnings at a property).
Security Measures
We implement stringent physical and digital security protocols to protect the sensitive property and contact information you provide. From encrypted booking software to secure dispatch communications, we ensure your data remains confidential.
Contact Us Regarding Your Privacy
If you have questions about how we handle the data required for your stinging insect extermination, or if you wish to request the deletion of your service records, please contact our support team directly at 877-823-8715 or via email at service@emergencyhornetremoval.com.